Frequently Asked Questions (FAQ)
- Question: What types of products do you offer in your store?
Answer: We offer a variety of motivational products, including t-shirts, hoodies, coffee mugs, tumblers, baseball caps, and wall art.
- Question: Can I customize the designs on your products?
Answer: No, not currently. However, customizable products are coming soon.
- Question: How do I choose the right size for clothing items like t-shirts and hoodies?
Answer: You can find our size chart on each product page to help you select the perfect fit.
- Question: Do you offer international shipping?
Answer: No, we ship our motivational products only in the USA. Shipping is always FREE.
- Question: What is your return and exchange policy?
Answer: We only accept returns for faulty products or the wrong product shipment. We do not accept returns for a change of mind. We have a hassle-free return and exchange policy. Please check our Returns & Exchanges page for detailed information.
- Question: Are your products made from sustainable materials?
Answer: We prioritize sustainability and offer products made from eco-friendly materials. Check product descriptions for details.
- Question: How long does it take for my order to arrive?
Answer: Delivery times depend on your location. We provide estimated shipping times during the checkout process.
- Question: Can I track my order after it's been shipped?
Answer: You will receive a tracking number via email once your order has been shipped
- Question: Are your products machine washable?
Answer: Most of our clothing items and coffee mugs are machine washable. Please refer to the care instructions on the product page.
- Question: Do you offer bulk discounts for large orders?
Answer: Yes, we offer bulk discounts on select products. Contact our customer support for more information.
- Question: How can I contact your customer support?
Answer: You can reach our customer support team through the "Contact Us" page or by emailing sales@motivationalwonders.com.
- Question: Do you have a loyalty program or rewards system for repeat customers?
Answer: Our loyalty program rewards our valued customers with discounts and special offers.
- Question: Can I purchase gift cards for your store?
Answer: Absolutely! We offer gift cards that can be redeemed for our motivational products.
- Question: What payment methods do you accept?
Answer: We accept Major Credit Cards, Apple Pay, Shop Pay, Google Pay, and other secure payment methods at checkout.
- Question: Are your motivational designs copyrighted?
Answer: Our designs are copyrighted to ensure uniqueness and protect intellectual property.
- Question: Do you have a newsletter or mailing list for updates and promotions?
Answer: Yes, by providing your email address in the Let’s Stay In Touch section in the footer of our website, you can subscribe to our newsletter to receive updates, exclusive offers, and motivational content.
- Question: Can I request a custom design or quote for a product?
Answer: Certainly! Contact our Sales Team at sales@motivationalwonders.com with your customization requests, and we'll do our best to accommodate them.
- Question: Are there any ongoing sales or discounts currently available?
Answer: Visit our "Sale" section or check our homepage for the latest discounts and promotions.
- Question: What is your process for resolving issues with orders or products?
Answer: If you encounter any issues, please get in touch with our customer support, and we'll work to resolve them promptly.
- Question: How can I stay updated with your store's latest arrivals and collections?
Answer: Follow us on social media, stay in touch by providing your email address, or visit our website regularly to discover our newest motivational products and collections.